Service Cloud by Codiot
Revolutionize Your Customer Service with Salesforce Service Cloud Excellence
Welcome to Codiot, where we turn your business ideas into reality with our expert Salesforce Service Cloud services. Say goodbye to fragmented customer service processes and hello to a unified, efficient service platform tailored to your needs. With Codiot’s Salesforce expertise, your journey to Service Cloud success is seamless and hassle-free.
Empowerment
Give Your Salesforce Service Cloud a Paradigm Shift with Us
At Codiot, we set new standards in Salesforce services, blending innovation and precision to create exceptional cloud solutions. Our expert team crafts custom solutions that elevate business operations and drive success. With a commitment to excellence, we transform your ideas into high-performance, scalable applications. Choose Codiot to redefine what’s possible in the world of Salesforce Service Cloud
What We Offer
Enhance Business Operations with Our Salesforce Service Cloud Expertise
Harnessing cutting-edge technology, we deliver exceptional solutions to our clients. Our Salesforce team comprises seasoned professionals who implement industry best practices. As a premier Salesforce implementation partner, we enhance customer engagement and boost business efficiency through innovative Salesforce solutions.
Sales
Cloud
Boost sales productivity and efficiency with tailored Sales Cloud solutions.
Service
Cloud
Deliver exceptional customer service with our customized Service Cloud implementations.
Marketing
Cloud
Enhance your marketing strategies with personalized Marketing Cloud solutions.
Community
Cloud
Build robust, engaging communities with our Community Cloud services.
AppExchange
Development
Develop and deploy custom apps on Salesforce’s AppExchange.
We Provide
Exceptional Salesforce Service Cloud Solutions
Experience top-tier solutions from the best Salesforce implementation services provider. Our experts transform your business ideas into reality with precision and efficiency.
Salesforce
Implementation
Setting up Salesforce Service Cloud tailored to your business needs.
API
Integration
Seamlessly connecting Salesforce with third-party services.
Data
Migration
Ensuring smooth and secure transfer of data to Salesforce.
Custom
Development
Building custom applications and solutions on the Salesforce platform.
App
Testing
Ensuring flawless performance through comprehensive testing.
What We Do
Innovating Salesforce Service Cloud Solutions
At Codiot, we specialize in delivering top-tier Salesforce Service Cloud services that elevate your business operations. Our expert team leverages Salesforce’s powerful capabilities to create high-performance, reliable solutions tailored to your unique business needs. Whether you’re implementing Service Cloud from scratch or optimizing your current setup, our innovative approach ensures seamless integration and exceptional user experiences.
Custom Solutions
Tailored Salesforce Service Cloud implementations to meet your specific business goals.
Fast Delivery
Accelerated deployment timelines without compromising quality.
Ongoing Support
Comprehensive maintenance and updates for sustained cloud excellence.
Cross-Platform Expertise
Seamless integration across various platforms and devices.
Our Process
Our Proven Development Process
Our structured approach ensures top-notch results. As a leading cloud service provider, we deliver exceptional Salesforce services.
Consultation & Planning
We start by understanding your needs and crafting a detailed project plan that aligns with your business goals.
Customization & Development
Our experts customize and develop robust Salesforce solutions, ensuring seamless integration with your existing systems.
Testing & Deployment
We conduct rigorous testing to ensure flawless performance and deploy the solution efficiently.
Launch & Support
We launch your Salesforce solution and provide ongoing support to ensure it remains up-to-date and efficient.
Our projects
A Glimpse of Our Work
why choose us
Why Choose Codiot for Salesforce Service Cloud?
At Codiot, we reject the one-size-fits-all approach. As the leading Salesforce implementation consultant, we tailor our solutions to meet your unique needs, ensuring you achieve your goals. Our commitment goes beyond immediate project delivery. We focus on providing long-term value, ensuring our Salesforce solutions offer lasting benefits. Partner with the best cloud service provider to experience exceptional quality and innovation.
Have an idea ?
We transform your ideas into innovative digital solutions. Our expert team will work with you every step of the way to turn your vision into reality, ensuring a seamless and engaging experience. Whether you need mobile app development, website development, or custom software solutions, we’ve got you covered. Let’s create something amazing together!
Industries we serve
Few of the many tools and
technologies in our arsenal
Healthcare
- Telemedicine Solution
- Electronic Health Records (EHR)
- Practice Management Systems
- Clinical Software Solutions
- Medical Device Integrations Solutions
Healthcare
- Telemedicine Solution
- Electronic Health Records (EHR)
- Practice Management Systems
- Clinical Software Solutions
- Medical Device Integrations Solutions
Healthcare
- Telemedicine Solution
- Electronic Health Records (EHR)
- Practice Management Systems
- Clinical Software Solutions
- Medical Device Integrations Solutions
Healthcare
- Telemedicine Solution
- Electronic Health Records (EHR)
- Practice Management Systems
- Clinical Software Solutions
- Medical Device Integrations Solutions
Healthcare
- Telemedicine Solution
- Electronic Health Records (EHR)
- Practice Management Systems
- Clinical Software Solutions
- Medical Device Integrations Solutions
Healthcare
- Telemedicine Solution
- Electronic Health Records (EHR)
- Practice Management Systems
- Clinical Software Solutions
- Medical Device Integrations Solutions
Healthcare
- Telemedicine Solution
- Electronic Health Records (EHR)
- Practice Management Systems
- Clinical Software Solutions
- Medical Device Integrations Solutions
Healthcare
- Telemedicine Solution
- Electronic Health Records (EHR)
- Practice Management Systems
- Clinical Software Solutions
- Medical Device Integrations Solutions
Healthcare
- Telemedicine Solution
- Electronic Health Records (EHR)
- Practice Management Systems
- Clinical Software Solutions
- Medical Device Integrations Solutions
Testimonial
Explore insights and best practices
Codiot Technologies has been our trusted technology partner since the beginning. They understood our complex requirements as an angel investment firm and delivered an integrated solution that seamlessly connects Salesforce, mobile apps, AWS services, and WhatsApp bots. Their expertise helped us streamline our business processes and improve customer complaint resolution significantly. The team’s commitment to our success is evident in every aspect of the solution they built.
- Vinay Bansal
Angel investment platform
From concept to successful ecommerce brand, Codiot has been with us every step of the way. As fitness enthusiasts launching a business, we had a vision but needed technology partners who could execute. They built our Shopify platform, handled all graphic designs, managed digital marketing (PPC, social media, SEO), and integrated everything with Salesforce. Their attention to detail—down to color choices and logo placement—shows they truly care about our success.
- Surabhi Talwar
Fitness food brand
As a global freelancer marketplace, we needed sophisticated technology to stand out. Codiot Technologies delivered a complete platform with AI-powered talent matching, seamless collaboration tools, and secure payment systems. They built everything from the ground up—intuitive user interfaces, robust backend systems, and smart algorithms that connect the right freelancers with the right opportunities. Their ability to understand marketplace dynamics and translate that into functional technology was exceptional. Codiot didn’t just build our platform; they enabled our entire business model.
- Karunesh prasad
Talent market place
“Managing a platform connecting over 1000s of CXOs required sophisticated technology and flawless execution. Codiot served as our technology consultant and developed both Android and iOS apps that enable real-time connections among our members. Their profile management system and the fully integrated solution they built helps CXOs find practical solutions and advice on various challenges. The platform they created is the foundation of our thriving community.”
- Latika Arrora
CXO networking platform
“Codiot developed a comprehensive field force management solution that transformed how we operate across multiple departments. From Android and iOS apps to Salesforce lead management, their technology consulting guided us in making the right choices. The integration of our marketing team, warehouse management, and sales team management into one cohesive system has dramatically improved our efficiency as a leading eyewear brand.”
- Ronak Seth
Eye wear brand
“Building a community-based resource-sharing platform required both technical expertise and understanding of social dynamics. Codiot delivered on both fronts with our mobile and web platform. The Android and iOS apps they developed, powered by Node.js and MongoDB on AWS, enable users to share resources and become Social Heroes. Their role as technology partners helped us turn a social mission into a viable technology platform.”
- Maulik Pandya
Resource sharing platform
“Codiot consulted on and built our entire platform to maximize value for users through soft currency. Their expertise in Android and iOS development, combined with scalable AWS hosting and Core PHP backend, created a robust foundation for our business. They understood our unique business model and translated it into a technology solution that works seamlessly across all platforms.”
- Vismay
Loyalty management platform
“As a UK-based beauty and cosmetics ecommerce business, we needed an end-to-end solution that could handle multiple brands under one roof. Codiot provided exactly that—from Shopify platform development to graphic designs, digital marketing (PPC, social media, SEO), product data management, and customer support. They’re not just developers; they’re partners invested in our success in the competitive UK market.”
- Vishal
Cosmetic and beauty ecommorce marketplace
“Working with Codiot was transformational for our ad sales operations. They created a comprehensive Salesforce solution that gave us complete visibility into our sales funnel, from forecasting to deal tracking. The real-time inventory tracker and seamless integration with our legacy systems through SSO has empowered our leadership to make data-driven decisions. The result? Increased efficiency and a clear path to sustainable growth.”
- Ankita
Media Giant
“Codiot’s expertise in Salesforce and mobile development helped us revolutionize our procurement processes. Their solution featuring LWC components, native mobile apps, and advanced workflows has streamlined everything from invoice management to dispute resolution. The team’s product consulting was invaluable, and they delivered a system that truly enhances both efficiency and user experience.”
- Brandon
Enterprise Order to Cash
“As a global pharma company with geographically dispersed sales teams, we needed a robust CPQ solution to handle our complex sales processes. Codiot delivered beyond expectations with custom pricing flows, advanced constraint rules, and catalog customization. Their deep knowledge of Apttus/Conga CPQ and attention to detail in implementing promotional rules has made collaboration on quotations seamless across our organization.”
- Sanjay
Global Pharm Company (Apttus/Conga CPQ - Project 1)
“Managing over 1000+ complex products with customization needs was a significant challenge for us. Codiot’s team tackled this head-on with n-level product attributes, X-author integration for large carts, and Apttus AWA for multi-level approvals. The SAP integration they implemented has connected our entire sales ecosystem. Their technical expertise and problem-solving approach made a complex project feel manageable.”
- Matt
IT Service Provider (Apttus/Conga CPQ - Project 2)
“What sets Codiot apart is their ability to combine technical excellence with beautiful UI design. They built our entire CPQ solution using LWC components with custom APEX controllers, creating a user experience that our sales team loves. The integration with non-Salesforce products through CPQ APIs and the user segment-based renewal module have been game-changers for managing our dynamic sales operations.”
- Kelly
SaaS Company (Apttus/Conga CPQ - Project 3)
“Migrating from a legacy CLM system to Salesforce was daunting, especially with years of complex contract data. Codiot not only created a solution for our future needs but also successfully migrated our historical data. Their implementation of KIRA for paper-based contracts, X-Author for negotiations, and seamless DocuSign integration supporting 10+ contract types has modernized our entire contract lifecycle management.”
- Riyaz
CLM Implementation
“Codiot built our entire ecommerce platform from the ground up, understanding that bralettes are more than just innerwear. They set up our complete ordering cycle, integrated payment and logistics seamlessly, and used Salesforce for efficient order management and fulfillment. Their B2C website design perfectly captures our brand essence, and the technology backbone they created supports our growth ambitions.”
- Ivy
Online Shop (Bralettes)
“We experienced 2x revenue growth in just one year thanks to Codiot’s technology solutions. Their user experience engineering made shopping on our B2C website intuitive and enjoyable. The complete ordering cycle setup, payment and logistics integration, and Magento technology hosted on AWS with CDN implementation provided us with an enterprise-grade platform that could handle our growth. They’re more than vendors—they’re growth partners.”
- Piotr Bargel
eCommerce Solution (Travel Accessories)
“Codiot revolutionized how fine dining restaurants can operate with their electronic menu and ordering system. The solution they built featuring multi-menu support, combo offers, multi-lingual capabilities, and happy hour functionality reduces staff workload while enhancing customer experience. The Java backend on AWS and Angular frontend they implemented is both powerful and user-friendly. They truly understand hospitality technology.”
- Aisha Husain
Fine Dine Ordering Solution
We are Clorox - American global manufacturer and marketer of consumer and professional products. I hired CMARIX in 2015 to assist our in house team in our first migration to Magento 1. After that we migrated all sites to Magento 1, and we launched a B2B portal. Since then we have migrated all sites to Magento 2 and CMARIX . I hired CMARIX in 2015 to assist our in house team in our first migration to Magento 1.
We are Clorox - American global manufacturer and marketer of consumer and professional products. I hired CMARIX in 2015 to assist our in house team in our first migration to Magento 1. After that we migrated all sites to Magento 1, and we launched a B2B portal. Since then we have migrated all sites to Magento 2 and CMARIX . I hired CMARIX in 2015 to assist our in house team in our first migration to Magento 1.
We are Clorox - American global manufacturer and marketer of consumer and professional products. I hired CMARIX in 2015 to assist our in house team in our first migration to Magento 1. After that we migrated all sites to Magento 1, and we launched a B2B portal. Since then we have migrated all sites to Magento 2 and CMARIX . I hired CMARIX in 2015 to assist our in house team in our first migration to Magento 1.
We are Clorox - American global manufacturer and marketer of consumer and professional products. I hired CMARIX in 2015 to assist our in house team in our first migration to Magento 1. After that we migrated all sites to Magento 1, and we launched a B2B portal. Since then we have migrated all sites to Magento 2 and CMARIX . I hired CMARIX in 2015 to assist our in house team in our first migration to Magento 1.
Terri Villafana
Digital Development Manager - Nutranext, LLC
We are Clorox - American global manufacturer and marketer of consumer and professional products. I hired CMARIX in 2015 to assist our in house team in our first migration to Magento 1. After that we migrated all sites to Magento 1, and we launched a B2B portal. Since then we have migrated all sites to Magento 2 and CMARIX . I hired CMARIX in 2015 to assist our in house team in our first migration to Magento 1.
Terri Villafana
Digital Development Manager - Nutranext, LLC
We are Clorox - American global manufacturer and marketer of consumer and professional products. I hired CMARIX in 2015 to assist our in house team in our first migration to Magento 1. After that we migrated all sites to Magento 1, and we launched a B2B portal. Since then we have migrated all sites to Magento 2 and CMARIX . I hired CMARIX in 2015 to assist our in house team in our first migration to Magento 1.
Terri Villafana
Digital Development Manager - Nutranext, LLC
Blogs & Resources
Explore insights and best practices
FAQ
Got Questions?
We’ve Got Answers.
Salesforce Service Cloud improves customer satisfaction by providing faster response times, personalized support, and a unified view of customer interactions across all channels.
Key features include case management, a knowledge base, omnichannel support, service analytics, and AI-powered tools like Einstein Bots and predictive analytics.
It helps in managing cases by automating case assignment, tracking case progress, enabling collaboration among support teams, and providing a 360-degree view of customer interactions.
Yes, Salesforce Service Cloud is highly customizable, allowing you to create custom objects, workflows, and user interfaces to match your specific business processes and requirements.
